Welcome to Hamari Sawari! We are glad to have you as a user of our app and website. Before you proceed to hire a driver or use our services, we kindly request you to carefully read and understand the following Terms and Conditions. By using our app or website, you agree to comply with these terms, so please make sure to review them thoroughly.

Driver Engagement and Responsibilities:

1.1. Hamari Sawari serves as a platform that connects individuals seeking driver services ("Users") with independent drivers ("Drivers"). Drivers engaged through our platform are independent contractors and not employees of Hamari Sawari.
1.2. The Driver, once engaged with the User through our platform, assumes full responsibility for their actions and behavior during the service period. Hamari Sawari shall not be held accountable for any claims, theft, insurance, wages, accidents, or any other casualties arising during or after the service period.
1.3. The User acknowledges that Hamari Sawari is not liable for any damages or losses caused by the Driver's actions, misconduct, or negligence.

Insurance and Liability:

2.1. Hamari Sawari does not provide any insurance coverage for the Drivers or the Users. It is the sole responsibility of the Driver to ensure they have the appropriate insurance coverage as per the local laws and regulations.
2.2. In the event of any accident, damage, or loss during the service period, the User agrees not to hold Hamari Sawari responsible and acknowledges that the Driver is solely liable for any resulting claims or legal actions.

User Responsibility:

3.1. Users are responsible for verifying the Driver's credentials, license, and background before engaging their services through the Hamari Sawari platform.
3.2. Users must ensure that they provide accurate and up-to-date information when using the app or website, including but not limited to their contact details, payment information, and service requirements.

Hamari Sawari Service Fees:

4.1. Hamari Sawari operates on a payment model where the customer pays the service fees directly to the driver for hiring their services.
4.2. As a part of using the Hamari Sawari platform, the driver agrees to pay a designated IT Service charge to Hamari Sawari for facilitating the connection and services through the app and website.
4.3. The IT Service charge will be deducted by Hamari Sawari from the driver wallet.

4.4. Hamari Sawari reserves the right to modify the IT Service charge, and any changes will be communicated to the drivers in advance.

Termination of Services:

5.1. Hamari Sawari reserves the right to terminate the services of any driver found to be in violation of these Terms and Conditions or not complying with the payment of the IT Service charge.
5.2. Drivers can discontinue using our platform at any time and for any reason.

Modification of Terms:

6.1. Hamari Sawari reserves the right to modify or update these Terms and Conditions at any time without prior notice. Users will be informed of any changes through the app or website.
6.2. Continued use of our app or website after the modifications constitute acceptance of the updated Terms and Conditions.

Governing Law and Jurisdiction:

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [your country/city].
7.2. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [your country/city].

By using the Hamari Sawari app and website, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them. If you do not agree to these terms, please refrain from using our platform. If you have any questions or concerns regarding our Terms and Conditions, please contact us at [your contact email/phone number].